Help a growing business keep its cash flowing

Our client is a well-established specialist services business with a large and growing customer base. Because of continued growth, they’re creating an additional Credit Controller role in their friendly, supportive finance team. You’d have a real, visible impact on cash flow and business performance.

What you’ll be doing

• Managing your own sales ledger and collecting outstanding debt against company targets
• Chasing payments by phone, email and customer portals
• Keeping on top of aged debt and making sure overdue balances are actively managed
• Investigating and resolving invoice queries
• Taking part in regular debtor review meetings
• Getting to grips with customer portal invoicing and approval processes
• Spotting bad debt risks early and escalating concerns
• Liaising with legal advisors and debt collection agencies when needed

What you’ll bring

• B2B credit control experience
• A strong track record in aged debt recovery and cash collection
• Confident communication and negotiation skills
• Experience with a varied customer base, including larger corporate accounts
• Good Excel, systems and reconciliation skills
• Experience with customer billing and payment portals is a real plus

Nice to have

• Service-sector experience
• Experience with blue-chip customers
• ERP or accounting system experience

Why apply?

• A growing business with genuine room to develop
• A supportive finance team
• A role where your work directly shapes the company’s success
• £30-35,000 basic salary depending on experience, plus company benefits

Interested?
To apply for this Credit Control role click the link, or call Arden Personnel on 01789 532220 for an informal chat. You can also email admin@ardenpersonnel.co.uk.

Arden Personnel is acting as an employment agency in relation to this vacancy.

Key Responsibilities

• Receiving, checking and uploading customer data files into internal systems
• Recording stock movements accurately and resolving any rejected files
• Contacting customers by email and telephone about file rejections and data queries
• Creating and maintaining matching tables so data is assigned correctly
• Checking customer data for quality, accuracy and timely submission
• Keeping customer process records and flow charts up to date
• Supporting wider team projects as needed

The Ideal Candidate

• Experience in data entry, data processing or administration is useful but not essential, as full training is provided
• Confident working with computer systems and handling large volumes of information
• Excellent attention to detail and a high level of accuracy
• Confident using Microsoft 365, especially Excel
• Good written and verbal communication skills, with fluent English
• Well organised, and comfortable dealing with customers by phone and email

How to apply

Click apply to send us your CV, or call the Arden Personnel team on 01789 532220 (Monday–Friday, 8:30am–6pm) for an informal chat.

Do you want to see your designs on shelves, in club shops and at major attractions across the UK? Our client is a growing, well-established consumer products business. It designs merchandise for some of the major UK and global brands.

They're looking for a creative, commercially minded Graphic Designer to join their design and product development team. You'll take ideas from first concept to production-ready artwork and see them become real products sold to consumers.

Responsibilities for the Graphic Designer Role

• Creating original product designs, concepts and new range ideas
• Developing artwork in response to customer briefs
• Working accurately within brand and licensing guidelines
• Preparing artwork for product development and production
• Managing multiple projects at once, often to tight deadlines
• Working closely with designers, product development and production teams

What You Need for the Graphic Designer Role

• Previous professional graphic design experience
• Strong working knowledge of Adobe Illustrator, Photoshop and InDesign
• Excellent attention to detail and strong organisational skills
• A commercial approach, knowing that good design also has to work as a finished product
• Confidence working both on your own and as part of a team
• An openness to new technology, including AI tools, to enhance your design work
• Driving licence required with own vehicle
• Location within 20 miles of Alcester
• A portfolio of your work (essential)

An interest in sport, or experience in licensed merchandise, product design or consumer products, would be a real advantage.

Working pattern
You'll be in the office five days a week for your first four weeks so you can learn the products, customers and processes. After that, you'll work four days in the office and one day flexibly. Start and finish times are flexible, for example 7:30am–4:00pm or 8:00am–4:30pm, and other hours can be discussed.

Benefits

• Competitive salary, dependent on experience
• 25 days' holiday plus Bank Holidays
• Private Health Insurance
• Death in Service Insurance
• Employee Assistance Programme
• Flexible start and finish times
• Varied work with well-known sports clubs, attractions and global brands

Interested? Please send your CV and a link to your portfolio to l.fletcher@ardenpersonnel.co.uk or call 01789 532220 for a confidential chat.

Arden Personnel is acting as an employment agency in relation to this permanent vacancy.

Redditch area
£30,000 per annum
Monday to Friday | Full-time | Office-based

We are recruiting for an established logistics business looking to add an experienced Transport Operator to its busy operations team.

This role focuses primarily on freight movements to and from Ireland, coordinating collections and deliveries, liaising with customers and transport partners, and ensuring freight moves smoothly from collection to final delivery.

You don't need previous Irish freight experience, although experience with Irish operations, import/export, or customs would be an advantage. What matters is a solid background in transport, freight forwarding, or logistics, and the ability to manage a busy operational workload.

The Role

• You’ll be responsible for the day-to-day coordination of freight movements, including:
• Planning and coordinating trailers and transport movements
• Arranging delivery bookings
• Liaising with customers, haulers, agents and delivery depots
• Monitoring collections and deliveries through to completion
• Following up delays, outstanding deliveries and operational issues
• Keeping customers updated throughout the movement of their freight
• Handling a high volume of calls and emails
• Maintaining accurate operational and transport records
• Using a Transport Management System to manage and monitor freight
• Assisting with transport and export documentation where required
• Working closely with the wider operations team

What We’re Looking For

You’ll ideally have:

• Previous experience within transport, freight forwarding or logistics
• Experience using a Transport Management System (TMS)
• Strong customer service and communication skills
• Good organisational skills and the ability to prioritise a busy workload
• Confident IT skills, including Microsoft Excel
• A proactive approach to problem solving
• Good attention to detail
• The ability to remain calm and organised in a fast-moving transport environment

Experience with Irish freight, import/export or customs would be useful, but it is not essential.

The Package

Salary: £30,000 per annum
Hours: Daytime office hours Monday - Friday 09:00 - 17:00
Location: Redditch area
Contract: Permanent, full-time

If you have experience in transport or freight operations and want to take ownership of a busy desk, we’d like to hear from you.

Interested? Please send your CV to l.fletcher@ardenpersonnel.co.uk or call 01789 532220 for a confidential chat.

Arden Personnel is acting as an employment agency in relation to this permanent vacancy.

Are you an organised coordinator who enjoys keeping projects, people and customers on track? We’re recruiting an Installation Coordinator for our client, an established UK business based in Alcester.

You will plan and schedule installation projects across the UK. You’ll also manage a team of field-based Installation Engineers and be the main point of contact for customers from order to completion.

The Installation Coordinator role

Planning and scheduling

• Schedule and coordinate installation projects throughout the UK
• Allocate work to Installation Engineers efficiently
• Make sure materials, equipment, documentation and site requirements are in place before each job
• Coordinate site surveys and resolve any issues that could delay delivery

Managing the engineer team

• Plan workloads and support a team of field-based engineers
• Monitor performance, utilisation and productivity

Customer service

• Keep customers updated on installation dates and progress
• Handle queries and escalations professionally and promptly

Admin, reporting and compliance

• Keep installation records and company systems up to date
• Track performance against KPIs and produce operational reports
• Make sure installations follow health and safety legislation, and that engineers hold the right training and certifications

What you’ll need

• Experience in a scheduling, coordination, operations or project management role
• Experience managing field-based engineers or operational teams
• Excellent organisational and planning skills, and the ability to juggle several projects at once
• Confident communication with customers, engineers and suppliers
• Good working knowledge of Microsoft Office, especially Excel, Outlook and Teams

It would be great if you have:

• Experience in drainage, plumbing, construction, facilities management or commercial kitchens industries
• An understanding of contractor management and site health and safety

Why apply?

• Salary of £28,000 – £32,000, depending on experience
• Weekday office hours, 8.00am – 4.30pm, with no field work
• A central role where your planning directly drives project success
• Working for a growing business in a specialist, in-demand sector

Apply for this Installation Coordinator job in Alcester

Please apply with your CV today, or call our Alcester office for a confidential chat about the role.

Arden Personnel is acting as an employment agency in relation to this permanent vacancy.

You will be working for a family-run manufacturer. Workload has increased significantly, so we are looking for a reliable, hands-on temporary team member to support our clients workshop and production departments.

The role Production Assistant

• Removing 3D printed parts from machines
• Cleaning and post-processing printed components
• Hand sanding and finishing intricate parts to a high standard
• Assembling and preparing tooling for our vacuum casting team
• Assisting with mould preparation
• General workshop support, housekeeping and organisation
• Supporting production teams wherever needed to keep jobs moving

Production Assistant
You don't need a 3D printing background. We would ideally like to hear from people with experience in:

• Model making or prop making
• Manufacturing or workshop environments
• Assembly work
• Using hand tools and power tools
• Fine-detail finishing work

You will be practical, positive and proactive, with excellent attention to detail. You will be happy to multitask across departments, work independently in a busy workshop, and get stuck in from day one. Reliability is essential.

What's on offer for the Production Assistant

• A close-knit, long-serving team in a family business
• An exciting time to join, with workshop upgrades under way and a new state-of-the-art spray shop opening in the coming months
• On-site parking, a kitchen, and a café and shop nearby
• PPE supplied

Apply for this Installation Production Assistant job in Alcester

Please apply with your CV today, or call our Alcester office for a confidential chat about the role.

Arden Personnel is acting as an employment agency in relation to this temporary vacancy.

Arden is partnering with a leading international business to find an experienced Finance BI Analyst for an immediate contract with its UK operation.

This is a hands-on role for someone who enjoys turning finance and operational data into clear, reliable reporting. You'll work closely with the Finance Director to build and improve the UK business's reporting and analysis, giving the leadership team and the group head office in Europe better visibility of performance.

What you'll be doing- Finance Business Intelligence Analyst

• Designing, building and maintaining dashboards and reports, mainly in Power BI and Excel
• Extracting, cleaning and modelling data from Microsoft Dynamics NAV
• Working with the Finance Director and UK directors to understand their reporting needs and turn them into practical solutions
• Providing analysis to support budgeting, forecasting and variance commentary
• Taking on defined analytical projects to help the finance function run more efficiently

What we're looking for- Finance Business Intelligence Analyst

• Proven experience in a BI, data or reporting analyst role, ideally within a finance function
• Strong Power BI skills, including DAX and data modelling
• Experience working with data from Dynamics NAV, Business Central or a similar ERP
• A good understanding of management accounts, budgets and forecasts
• The ability to gather requirements from non-technical stakeholders and deliver quickly
• A self-starter who can make an impact from day one with minimal hand-holding
• Availability to start in mid-October

Finance Business Intelligence Analyst experience of reporting to an overseas parent company, would be an advantage.

This is an excellent opportunity to make a visible difference in a short time within a supportive, international business.

To apply, please send your CV in today, including your day rate and availability.