The role:
We need someone to own the phone and email booking desk for a minimum one month (reviewed thereafter). This is fast-paced, interrupt-driven work. You'll field 20+ calls a day, manage a growing email queue, and keep field engineers moving efficiently across the schedule. 

What you'll be doing:

• Taking service requests via phone and email, booking jobs directly into the system
• Liaising with engineers in the field—answering their queries, reallocating jobs, solving access issues on the fly
• Confirming appointments with customers, managing last-minute changes, and updating records in real time
• Thinking on your feet when things go wrong (cancellations, delays, access problems)

Who you are:

• Confident on the phone. You don't dread calls; you handle them quickly and professionally.
• Organised under pressure. High-volume, switching between tasks doesn't faze you.
• Detail-oriented. Bookings, job notes, and customer updates need to be accurate—field teams depend on it.
• Independent. You'll get trained, but you'll work with minimal supervision.
• Full UK driver's license required.

What you get:

• Temp to Perm
• Upto £15/hour, dependent on experience
• Immediate start
• Chance to prove yourself in a high-visibility role

How to apply for our Service Desk Coordinator

We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly.

Contact Arden Personnel admin@ardenpersonnel.co.uk 01789 532220 (Alcester) | 01527 911600 (Redditch)

Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies.

About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

An excellent opportunity has arisen for an experienced Administrative Assistant to join a busy office on a private estate in the Cotswolds. This is a varied and rewarding part-time role for a highly organised, discreet and proactive administrative professional.

Key Details

• Salary: £30,000 – £34,000 pro rata, depending on experience
• Hours: 4 full days per week, with flexibility to work the same hours across 5 days
• Contract: Permanent, part-time

About the Role

As an Administrative Assistant, you will provide comprehensive administrative and personal support to a private family office, managing daily correspondence, household-related tasks and general office administration. This is a hands-on role requiring absolute discretion, excellent organisation and the flexibility to adapt to the changing needs of a busy private estate.

Key Responsibilities

• Organising and coordinating post and returns
• Managing personal and household-related administrative tasks
• Maintaining confidentiality and exercising discretion when handling sensitive information
• Liaising with household staff, vendors and external service providers
• Assisting with personal projects and errands as requested
• Providing general administrative support to the House Manager’s day-to-day activities

What We're Looking For

• Proven experience as an Administrative Assistant 
• Excellent organisational, household/family and time-management skills
• Discretion, confidentiality and a high level of professionalism
• Strong verbal and written communication skills
• Ability to multitask and prioritise effectively
• Flexibility to adapt to changing needs and schedules
• Full, clean driving licence and own transport (essential due to the rural location)
• Up-to-date DBS check (or willingness to obtain one)
• A trustworthy, discreet and dependable approach

 Desirable

• Previous experience working with high-net-worth individuals or within a private household
• Willingness and physical capability to carry out occasional manual tasks, such as lifting and moving boxes or supplies

Why Apply

This is a fantastic opportunity for a private administrative professional seeking part-time hours, a competitive salary, and the variety of working within a private family office on a beautiful Cotswolds estate.

Applications are handled confidentially on behalf of our client, whose identity will be shared with shortlisted candidates.

Contact Arden Personnel admin@ardenpersonnel.co.uk 01789 532220 (Alcester) | 01527 911600 (Redditch)

Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies.

About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Job Overview

A growing local business looking for an organised, proactive, and hands-on Temporary HR & Compliance Administrator to steady the ship. You will take immediate responsibility for the essential day-to-day administration of people, HR processes, and critical compliance requirements. This role is ideal for a skilled contractor or senior administrator who can hit the ground running without hand-holding.

Responsibilities

Your primary focus will be keeping our compliance tight and our daily HR administration moving:

• Essential HR: Manage daily holiday and sickness records, handle basic onboarding paperwork for any new starters, and maintain secure, confidential personnel files.
• Training & Competency: Update our central training matrix and monitor upcoming expiry dates for qualifications, certificates, and engineering licences.
• Compliance Monitoring: Track the compliance calendar to ensure critical business deadlines, insurances, and safety accreditations are not missed.
• Health & Safety Admin: Log any workplace accidents or incidents and assist with organizing risk assessments or method statements.
• General Admin Support: Maintain electronic filing systems and pass accurate hours/absence information over to our external payroll provider.

Skills

• Immediate Availability: You must be ready to start at short notice.
• Proven Experience: Prior experience in HR, compliance, or senior administration is essential.
• System Savvy: Solid working knowledge of Microsoft Word and Excel to manage matrices and databases.
• Key Traits: You must be highly organised, detail-focused, completely discreet with confidential data, and confident enough to chase managers for missing paperwork.

Join us in this energetic role where your contributions will directly impact our team’s success! We value motivated professionals eager to develop their HR expertise while supporting our organization’s growth during this temporary assignment.

Benefits:

• Casual dress
• Free parking
• On-site parking

Why Apply

This is a fantastic opportunity for a private PA or administrative professional seeking part-time hours, a competitive salary, and the variety of working within a private family office on a beautiful Cotswolds estate.

Applications are handled confidentially on behalf of our client, whose identity will be shared with shortlisted candidates.

Contact Arden Personnel admin@ardenpersonnel.co.uk 01789 532220 (Alcester) | 01527 911600 (Redditch)

Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies.

About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer

Executive Summary

We're recruiting a Sales Administrator who want to build a career with a growing business — people looking for a company to progress with, not just a job to fill.

This is a genuine entry-level start, and we're upfront about that: it's the first step on a structured path that can lead to sales and account management, operations, We're far more interested in your ambition and how you think than in the job title on day one.

You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing and logistics to keep delivery performance on target — gaining a real, data-driven grounding in how a sales operation actually runs. It's detail-driven, accuracy-critical work: the kind where getting the small things right is what keeps customers happy and deliveries on track. If that's the kind of work you take pride in, you'll do well here.

The Role

In this role, you'll sit at the centre of the order-to-delivery process — supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance.

Key Responsibilities

• Process customer orders accurately and on time, end-to-end from enquiry through to delivery
• Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system)
• Track order status and flag discrepancies, working to keep data integrity high across the system
• Coordinate with manufacturing and logistics teams to confirm delivery schedules and resolve timing issues
• Handle day-to-day customer queries professionally, escalating complex issues to senior team members
• Support reporting on order processing performance and delivery KPIs
• Contribute ideas for process improvement as you build familiarity with the systems and workflow
• Work closely with sales, operations, and customers as a key point of coordination

What We're Looking For

• A recent degree would be desirable 
• Attention to detail
• Process discipline: you're comfortable following structured systems and procedures accurately and consistently
• A methodical, evidence-based way of working — you weigh the facts and think a problem through before you act
• Confident working with Excel, data and systems, and motivated to keep records accurate and up to date
• A sense of urgency, with the ability to juggle multiple priorities and hit deadlines without letting accuracy slip
• Clear written and verbal communication, and a professional, customer-first manner
• A proactive mindset — you spot what needs doing and get on with it
• You must live within a 10 mile radius of Redditch, Worcestershire

Desirable:

• Interest in a long-term career in sales operations, account management, business analytics, or marketing
• An analytical bent — you enjoy working with numbers, systems, and the logic behind a process
• Previous part-time, placement, or internship experience in an office or customer service environment

Why This Role?

• Genuine entry-level grounding — no prior sales operations experience required
• Career pathway into sales and account management, operations, or marketing
• Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination
• Work across the hospitality and retail sectors with strong long-term demand
• Structured support from an experienced sales administration team
• Salary to be confirmed

How to Apply

We are reviewing CVs now — early applications are highly encouraged. Click below to apply or contact our team directly.

Contact Arden Personnel admin@ardenpersonnel.co.uk 01789 532220 (Alcester) | 01527 911600 (Redditch)

Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies.

About Arden Personnel

Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away.