Tracking Coordinator (Nights) | Redditch 💼 Permanent | 44 Hours per Week | £31,460 per annum (inclusive of night shift allowance)
Friday to Monday | 7:00 PM – 7:00 AM (1-hour unpaid break)
Initial training (6–8 weeks) completed during day shifts: salary pro rata during this period
Office-based – hybrid working is not available for this role
Arden Personnel is proud to be working on behalf of our client – a respected and fast-growing logistics operation based in Redditch. They’re on the lookout for a confident, capable Night Tracking Administration Coordinator to join their small but mighty night shift team.
If you thrive under pressure, enjoy being the go-to person in a crisis, and love keeping things ticking along smoothly behind the scenes – this role could be your ideal night shift challenge.
What are the duties and responsibilities for this Tracking Coordinator (Nights) role?
Working at the core of a busy logistics operation, your mission is to ensure the seamless movement of goods from A to B – across borders, airspace, and time zones. You’ll be the link between customers, drivers, and carriers, keeping everyone informed and everything on track.
Your responsibilities will include:
- Tracking all active shipments (road and air) to ensure smooth delivery and minimal disruption
- Liaising with drivers, carriers, customs, and subcontractors to resolve issues and keep the wheels turning
- Entering and updating data on the internal systems with accuracy and speed
- Communicating clearly and confidently with customers and internal departments
- Raising quotes, planning transport, and ensuring paperwork is complete (especially for EU movements)
- Closing off jobs with full supporting documentation – think proof of delivery, purchase orders, and more
- Monitoring high-priority freight and escalating any risk to delivery (like line stoppages) swiftly and calmly
- Working alongside 1–2 others on the night shift to keep everything flowing
The kind of person we’re looking for in this Tracking Coordinator (Nights) role
- You’re cool-headed and focused – even when the pressure’s on
- You’re well-organised, reliable, and don’t miss the small stuff
- You’re a clear communicator, both on the phone and over email
- You have a strong sense of ownership and pride in your work
- You’ve got a ‘get it done’ attitude – proactive, practical, and positive
- Ideally, you have logistics or transport experience (UK, EU, or worldwide)
- Previous experience in administration or customer service is essential
- Able to work independently during night shifts with minimal supervision
- Must be computer literate including MS Office, email, spreadsheets and databases
- Second language is an advantage
The schedule for this Tracking Coordinator (Nights) role
- Friday to Monday nights
- 7:00 PM to 7:00 AM each night (1-hour unpaid break)
- Total 44 hours per week
- Initial training is completed on day shifts (Monday–Friday) for 6–8 weeks, working 40 hours/week (paid pro rata)
What’s in it for you?
- £31,460 per annum (inclusive of night shift allowance)
- A secure, long-term opportunity with a business that values consistency and professionalism
- Small, supportive team on the night shift – no chaotic call centres or factory floors here
- A workplace where your attention to detail and calm confidence are genuinely appreciated
Sound like your perfect night shift?
Ready to take the next step. Don’t wait around – apply today or get in touch with Arden Personnel for more information.
Email: l.fletcher@ardenpersonnel.co.uk
Call: 01789 532220 (Alcester) or 01527 911700 (Redditch)
Arden Personnel – Connecting Talent with Opportunity
We are an equal opportunities employer and welcome applications from all backgrounds. We specialise in recruitment across Administration, Finance, Customer Service, Marketing, Engineering, and beyond