Graduate Administrator – Marketing/Business Degree
- Job Title: Graduate Sales Operations Administrator (Marketing or Business Degree)
- Contract Type: Full-Time, Permanent
- Salary: £25,000 per annum
- Location: Redditch, Worcestershire Hours:
- Sector: Design & Manufacture in Hospitality
Executive Summary
We're recruiting a Graduate Administrator to join a busy sales support function supplying the hospitality and retail sectors. This is a genuine entry-level opportunity — no line management, no team leadership — built for a recent graduate with a marketing, business, or related qualification who wants hands-on exposure to customer service, sales coordination, and process improvement, with a clear path forward into sales and account management, operations, or marketing.
You'll work inside our order processing and customer service team, building relationships across departments, supporting customers directly, and learning how a sales operation delivers consistent service at scale.
The Role
As a Graduate Administrator, you'll be a key point of contact between sales, operations, and customers — supporting the sales administration team and developing the communication, coordination, and customer service skills that underpin a career in commercial operations.
Key Responsibilities
- Process customer orders accurately and on time, end-to-end from enquiry through to delivery
- Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system) — full training provided
- Act as a day-to-day point of contact for customer queries, ensuring a professional and timely response
- Coordinate with manufacturing and logistics teams to keep customers informed on delivery timelines
- Support the wider team in maintaining strong customer service and satisfaction standards
- Help monitor and report on customer satisfaction and delivery performance
- Get involved in process improvement initiatives, bringing a fresh perspective to how the team works
- Build cross-department relationships across sales, operations, manufacturing, and logistics
What We're Looking For
Essential:
- A marketing, business, or related qualification (degree or equivalent)
- Excellent written and verbal communication skills
- Strong attention to detail and a customer-first mindset
- Comfortable learning new systems and processes (full training provided)
- Proactive problem-solver, confident in coordinating across departments
- Ability to manage multiple priorities and meet deadlines
Desirable:
- Some exposure to customer service, sales support, or office administration
- Interest in a long-term career in account management, sales operations, or marketing
- Previous part-time, placement, or internship experience in a customer-facing role
Why This Role?
- Genuine entry-level grounding — no prior sales operations experience required
- Career pathway into sales and account management, operations, or marketing
- Direct exposure to customer service, order management, and cross-team coordination
- Work across hospitality and retail — sectors with strong long-term demand
- Structured support from an experienced sales administration team
- £25,000 starting salary for graduates
How to apply
We are reviewing CVs now — early applications are highly encouraged. Click below to apply or contact our team directly.
Contact Arden Personnel
admin@ardenpersonnel.co.uk
01789 532220 (Alcester) | 01527 911600 (Redditch)
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About Arden Personnel
Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away