Quality, Repairs & Installation Engineer - Redditch (with UK & international travel – incl. monthly trips to the USA) - £40,000 – £45,000 DOE + benefits
Arden Personnel is working with a long-established, family-run manufacturer and distributor in Redditch who are growing their machinery division and need a technically sharp, customer-focused engineer to join the team.
This isn’t a “sit in the workshop and fix the same thing every day” kind of role. You’ll be installing and supporting specialist adhesive application machinery used by B2B manufacturers across the UK and around the world – and you’ll be the person clients trust when something requires diagnosing, fixing or improving.
What will my day to day responsibilities be for this Quality, Repairs & Installation Engineer role?
- Installing, testing, and commissioning adhesive application machinery at customer sites (UK & overseas).
- Providing remote and on-site support for service, repairs, and fault-finding – using a calm, systematic approach.
- Working with the manufacturer to resolve mechanical/electrical issues and feeding back quality improvements.
- Delivering operator training, so customers can use the kit confidently.
- Maintaining and repairing the company’s own production equipment.
- Supporting distributors and occasionally attending international trade shows.
- Being flexible with time zones – sometimes customers need help outside standard UK hours.
- Travel-wise, you should expect on average 1 trip to the USA per month, and sometimes a week away at a time.
What skills and experience do I need for this Quality, Repairs & Installation Engineer role?
We’d love to hear from you if you have:
- Proven experience with mechanical and/or electrical machinery or equipment
- Ideally from manufacturing, packaging, automation, printing, or similar environments.
- Strong fault-finding ability
- Able to diagnose issues methodically (mechanical and/or electrical), not just replace parts.
- Structured, solutions-led approach
- You work logically, document what you’ve done, and aim for a long-term fix.
- Confident communicating with customers
- Comfortable supporting customers via video/phone and on site, asking clear diagnostic questions and explaining the outcome.
- Able to work from technical documentation
- Can follow manuals, drawings and installation instructions.
- Willing to travel
- UK-wide and international travel is part of the role, including occasional week-long trips and regular visits to the US.
- Organised and able to work independently
- You can manage site visits, reports, and follow-up without close supervision.
- Full UK driving licence
Desirable (not essential):
- Electrical qualification (e.g. 18th Edition) or recognised engineering qualification
- Experience of installing/commissioning machinery
- Exposure to adhesive / packaging / converting equipment
What’s in it for you?
- A salary package of £40-45,000 per annum
- Hours of work 40 hours per week
- Enjoy 30 days of annual leave (including bank holidays), which increases with service.
- NEST pension contribution at 5%
- DIS provision of x4 salary
- Long-term sickness cover (50% of salary for up to 2 years).
- Smart Health Support. 24/7, 365 days a year Virtual GP.
- Invest in your professional growth with our Be World Class training to help you be even better.
- Participate in Be Generous Day. A day to engage in volunteering activities.
- Enjoy company-sponsored fun activities with Be Fun initiatives.
- Relish a Month of Gusto food subscription after a successful probation.
Interested?
Send your CV to Arden Personnel or apply today, and we’ll talk you through the role, travel and set-up.
(If you like solving problems, meeting customers, and occasionally collecting air miles – this one’s for you.)
Interested?
We’re reviewing CVs now! Apply today or contact Arden Personnel for more information.
📩 Send your CV to l.fletcher@ardenpersonnel.co.uk
📞 Call us on 01789 532220 Alcester or Redditch 01527 911700
Arden Personnel – Connecting Talent with Opportunity
Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire.
We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.
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Arden Personnel is an equal opportunities employer that welcomes applications from all age groups.
We recruit in the following sectors: Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, Supply Chain, Engineering and many others.