Helpdesk Operative - Gloucestershire

Ref: 168 Date Posted: Thursday 10 Jun 2021
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Helpdesk Operative • Cirencester • Rate up to £10.00 per hour • Temporary full time

As a Helpdesk Operative, your main responsibilities will be to:

· First point of contact for all planned and reactive maintenance activity, received by telephone and e-mail.

· Inputting new work tasks into concept to ensure that attendance takes place within the required timeframes. Plan PPM work for engineers and sub-contractors

· Track the daily work outstanding for engineers and sub-contractors

· Raise purchase requisition and/or purchase orders.

· Collate accurate reports as required.

· Ad hoc administration duties.

· Managing quoted works process liaising with contract staff where required.

The Successful Applicant

To be considered for our Helpdesk Operative role:

· Previous experience of a customer-service role is essential.

· An excellent telephone manner.

· Excellent time management skills.

· Ability to work under pressure and meet tight deadlines.

· Working knowledge of MS Office including Excel and Outlook.

What’s on Offer? As a Helpdesk Operative, you will receive;

  • Ongoing Temp Contract - Immediate start
  • Potential to go perm
  • £8.91 - £10 per hour
  • Full-time hours - Monday - Friday