Redditch • Full time • Permanent • Mon - Thurs working in the office / Friday working from home • £28-35,000 per annum depending on experience
This is an exciting opportunity to join a growing company in Redditch who are looking to recruit a Freight Coordinator
Why would I want to apply for this Freight Coordinator role?
- You will receive a salary of £28-35,000 depending on experience
- This is a hybrid role working from home on Fridays
- You will be able to opt in to a standard pension
- Free on-site parking
- Friendly, welcoming company
- Potential for growth and progression
- Full training will be given
Day-to-day duties and responsibilities for the Freight Coordinator role.
- Act as the central point of contact for customers regarding shipment status, documentation, and related enquiries across European road, sea, and air freight operations.
- Plan, book, and manage the movement of goods across various transport modes ensuring cost-effective and timely delivery.
- Schedule and coordinate pick-ups and deliveries with carriers, suppliers, and customers to ensure optimal use of resources
- Track shipments closely across multiple transport channels, ensuring milestones are achieved and timely delivery is maintained.
- Ensure strict adherence to customs regulations, import/export laws, and relevant trade compliance for cross-border European and international freight.
- Maintain up-to-date records in the freight forwarding system, ensuring the accuracy of shipment details.
- Identify and address potential risks, such as transport delays, customs hold-ups, or missing documentation, to ensure the smooth movement of goods. Proactively develop contingency plans for high-priority shipments.
- Provide regular, clear, and timely updates to customers on the status of their shipments, keeping them informed of any developments or potential delays.
- Work closely with European road hauliers, shipping lines, and air carriers to negotiate rates, schedule services, and resolve operational challenges.
- Build and maintain strong relationships with service providers to secure capacity and service quality.
- Input, update, and manage shipment data in the freight forwarding system, ensuring all information is accurate and up to date.
What you'll need to succeed in our Freight Coordinator role
- At least 2 years experience in European road, sea, and air freight coordination, including managing multi-modal transport solutions.
- Strong understanding of customs processes, import/export regulations, and international shipping documentation.
- Proven ability to manage multiple shipments simultaneously, ensuring deadlines are met.
- Excellent communication and negotiation skills with customers and carriers.
- Proficiency in using freight forwarding systems and tracking tools.
- Problem-solving skills with a proactive approach to mitigating risks and resolving shipment issues.
Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.
We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us at 01789 532220 or email admin@ardenpersonnel.co.uk.
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Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors.
Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing, and Supply Chain