Customer Support Coordinator - Redditch

Ref: 376 Date Posted: Monday 16 May 2022
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Customer Support Coordinator

Redditch • Permanent• Full Time • Salary Up to £22,300 per annum 

An exciting opportunity to work within a Customer support role for a leading catering equipment company within the food service industry. This department builds and presents quotes to the client.

The Customer Support Coordinator day to day duties are as follows:

  • Monitoring all new work requests from account managers and ensuring all new work requests are passed to the correct department.
  • Obtaining quotes from suppliers
  • Processing new quotes and sending out by e-mail
  • Updating the bespoke in-house system accordingly
  • Quoting one-off equipment
  • Liaising with suppliers for quotes
  • Liaising with sub-contractors for quotations for works requested
  • Sourcing alternative quotations as necessary
  • Dealing with customer queries and keeping them updated
  • Progress of authorised orders
  • Co-ordination of delivers and installations

The Successful Customer Support Coordinator must have the following skills/experience:

  • GCSE in Maths and English
  • Intermediate to advanced Excel
  • Working knowledge of Outlook
  • Strong communication skills
  • Previous experience working in an office environment
  • Able to work on your own initiative but also part of a team
  • Numerate
  • Excellent attention to detail
  • Excellent communication skills both written and verbal

What’s on offer for the successful Customer Support Coordinator?

  • Salary of up to £22,300 per annum
  • Free parking
  • Hours of work 08.30-17.00
  • 25 days holiday
  • Health care Cash Plan
  • 5% pension contribution
  • Discounts on High street retailers

Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.

We want your experience with using a recruitment agency to be a good one and will always endeavour to get back to all applicants. You can also contact us on 01789 532220.

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Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors.

Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.