Customer Service Advisor - Bromsgrove

Ref: 290 Date Posted: Thursday 25 Nov 2021
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Customer Service Advisor

Bromsgrove Temp to Perm • Full Time • Salary Upto £21,000 per annum

We have an opportunity for a Customer Service Advisor to join our busy office based in Stoke Prior. This is an excellent opportunity for a reliable and enthusiastic individual who is looking to work within a busy team and a progressive and forward-thinking company.

The Customer Service Advisor day to day duties are as follows

  • Daily contact with existing customers
  • Contact with customers via email and telephone
  • Processing orders via Sage
  • Processing returns/credits via Sage
  • Working with our Sales Team to ensure our customers are satisfied

The Successful Customer Service Advisor must have the following skills/experience:

  • Excellent telephone manner
  • The ability to remain calm in a busy environment
  • Adaptability and organisational skills
  • Experience of Microsoft office
  • Good speed while providing excellent Customer Service
  • Previous customer service experience (preferred but not essential)

What’s on offer for the successful Customer Service Advisor

  • Hours: Monday-Friday, 09:00 – 17:00 (30 min lunch)
  • Job Type: Full-time, Temporary
  • Starting salary: £20,000.00 per year
  • Location: Stoke Prior (Bromsgrove)

Benefits

  • On-site parking
  • 1 x free optical frame (after 3 months)
  • 1 x free sunglass frame (after 3 months)