Customer Service Administrator - Part time - Sambourne

Ref: 169 Date Posted: Friday 11 Jun 2021
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Customer Service Administrator - Nr Studley - £18-18,500 pro rata.  Part time, with the flexibility to work from home

Arden Personnel is working on behalf of Wider Plan.  Wider Plan is a successful and exciting company to work for, administering employee benefit schemes for thousands of employers and managing childcare payment schemes on behalf of the Government.  Our friendly team and commitment to staff support provides a caring, family environment,  offering attractive career progression opportunities within Customer Services and sideways to other areas of the business. You must be available between the hours of 10 am – 6 pm but with the flexibility to work remotely, part-time hours are available however, you must be able to work until 6 pm on most or all days of the week. 

As a Customer Service Administrator, your main responsibilities will be to:  

  • Answer incoming calls from a variety of people from employees, employers, childcare providers.
  • Answer e-mail queries in a timely manner using Sirportly.
  • Make outgoing calls to employers, employees and childcare providers.
  • Resolve any customer enquiries in a professional manner.  
  • Sending out marketing materials to clients.

What’s on Offer? As a Customer Service Administrator, you will receive;  

  • A competitive salary of £18,000 - £18,500 pro rata 
  • Part-time hours but must be able to work until 6 pm
  • Working from home option also available 
  • Net deduction childcare voucher scheme.
  • Staff discount scheme and benefits portal.  
  • Cycle to work scheme.
  • Health Insurance Plan.
  • Occupational Pension Scheme.
  • Holidayflex scheme – holiday purchase and carry over.
  • Free on-site parking when in the office.

Wider Plan Ltd is an equal opportunities employer.