Customer Data Analyst
Location: Near Redditch | Salary: £27,000 per annum | Hours: Full-time, Monday–Friday / 8am-4pm or 8.30am-4.30pm | Permanent | Hybrid Working
Are you organised and accurate, and do you enjoy working with data? This could be the perfect entry into a data-focused career.
Arden Personnel is recruiting on behalf of a well-established business near Redditch. They are looking for a Customer Data Analyst to join their Business Contract Management team. It’s a great opportunity for someone early in their career who enjoys detail and wants to understand how data keeps a business running smoothly.
The role
You’ll process and check the stock movement data that customers submit, so that customer and site stock records are always accurate. Your day-to-day will include:
- Receiving, analysing and uploading customer declaration files into the company’s internal system
- Registering declared stock movements and resolving any rejected files
- Contacting customers about rejected files or queries about non-agreed delivery locations
- Creating and maintaining matching tables so movements are assigned correctly
- Checking the quality and timeliness of customer data submissions
- Keeping customer process flow charts up to date
- Contributing to wider team projects where your skills are useful
About you
- Educated to GCSE level or equivalent (vocational qualifications welcome)
- Up to 2 years in an admin, data or office role would be useful
- Confident with Microsoft 365, especially Excel
- Fluent written and spoken English
- Highly accurate, with a real eye for detail
- Well organised and able to manage your own workload
- A clear, confident communicator with people at all levels
- Customer-focused, and keen to understand the bigger picture of how the business works
What’s on offer
- £27,000 per annum
- Office-based role with no travel required
- Full training on internal systems
- The chance to build data skills within a respected international organisation
How to apply
Click apply to send us your CV, or call the Arden Personnel team on 01789 532220 (Monday–Friday, 8:30am–6pm) for an informal chat.