Redditch area
£27,930 per annum
Monday to Friday | Full-time | Office-based 08.30-17.00
An established business is looking for an organised, commercially minded Contracts Co-ordinator to join its contracts sales team in the Redditch area.
You’ll be the main point of contact for clients’ contract queries. You’ll prepare and review contract quotes and renewals, and work closely with account managers to keep clients happy and contracts profitable. Experience in sales support, quoting, renewals or busy customer-facing admin is what matters most.
The Role – Contracts Co-ordinator
- Producing professional, accurate contract quotes, following them up and seeing them through to close
- Reviewing renewal quotes so that pricing is correct and in line with the pricing matrix
- Acting as the main point of contact for client contract queries
- Keeping client information up to date and accurate on internal systems
- Building strong working relationships with account managers and their clients
- Presenting the business’s services confidently and spotting opportunities across all service streams
- Working towards monthly targets for conversion, retention and new lead turnaround
- Understanding contract profitability and prioritising work to match
- Learning from lost quotes and feeding back to improve future results
- Suggesting ways to improve processes, products and client rates
- Supporting with general office admin as needed
What We’re Looking For – Contracts Co-ordinator
- Previous experience in a similar contracts, sales support, quoting or renewals role
- Excellent attention to detail and a methodical, structured way of working
- Good numeracy and confident verbal and written communication
- The ability to build good working relationships with people at all levels, internally and externally
- A positive, assertive and commercially aware approach, with the confidence to influence others
- Good IT skills, including Word, Excel, Outlook and PowerPoint
- A self-starter who is reliable, persistent and sees jobs through to the end
- Experience of working with KPIs, strong analytical skills or knowledge of the contract catering market would be an advantage
The Package – Contracts Co-ordinator
- You will earn a salary of £27,930 per annum
- You will work Monday to Friday, 08:30 to 17:00, with a 30-minute break. There is no weekend working
- There is a pension scheme, with contributions of 5% matched by the company
- You will have a health cash plan
- Enhanced maternity and paternity pay is available
- You will get discounts at a range of online and high street retailers
- You will have 25 days’ holiday plus bank holidays, with the option to buy an extra 5 days
- There are employee reward programmes to celebrate achievements
- Long service awards start at 5 years
Location: Redditch area, office-based
Contract: Permanent, full-time
If you’re organised, commercially minded and enjoy building strong client relationships, we’d love to hear from you.
Send your CV to admin@ardenpersonnel.co.uk or call 01527 911700 for a confidential chat.
Arden Personnel is acting as an employment agency in relation to this permanent vacancy.