Commercial Collections Specialist - Redditch

Ref: 307 Date Posted: Tuesday 25 Jan 2022
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Commercial Collections Specialist • Redditch • £22,000 • Permanent Full time

Our client has been delivering credit management services to the construction industry for over 30 years. Services include business credit information and debt recovery services.  

The Commercial Collections Specialist day to day duties are as follows:

  • Working on behalf of our various customers in the construction industry
  • Working in a 3rd party capacity to collect money that has become overdue
  • Calling debtors to negotiate payments
  • Updating database with relevant information

The Successful Commercial Collections Specialist must have the following skills/experience:

  • Previous experience within a telephone-based role.
  • You will have a positive telephone manner and assertive negotiation skills.
  • Previous knowledge and experience with collections/debt recovery is desirable.
  • You must also be a great communicator and have confidence when dealing with conflict.
  • Applicants should have excellent verbal and written communication skills.

What's on offer for the successful Commercial Collections Specialist:

  • Comfortable and professional office environment.
  • Excellent internal training and ongoing support
  • 20 days holiday per year (plus bank holidays) and 1/2 day paid 'birthday leave'
  • Healthcare Cash plan
  • Opportunity to work towards relevant external qualifications.
  • Working within a friendly supportive team.
  • Regular feedback and personal development plans
  • Salary £22,000 Full Time